InVision joins G-Cloud to bring workforce management to public sector contact centres

InVision Software’s cloud-based injixo workforce management (WFM) solution has been accepted onto the G-Cloud 13 framework. Accelerating its adoption by UK public sector organisations, such as local authorities, injixo is now available via the G-Cloud Digital Marketplace. To deliver effective, efficient service to customers and meet service level agreements public sector organisations need to have the right agents with the right skills available at the right times within their contact

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How to upgrade from on-premise to cloud phone systems

Global Call Forwarding’s Meryl D’Sa-Wilson explains the problems with legacy phone systems, and why you should upgrade. Your phone system is a vital part of how your business communicates with customers and prospects. Without a reliable, high-quality service, you may encounter issues with audio quality, caller experience, connection rates, and more. So, it’s important to take a moment and evaluate your current phone system and consider if it’s time for

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Tech jobs of 2023 – Cloud computing a key enabler for digital transformation

In the age of digital, cloud computing is facilitating transformation. As a result of the cloud there are now virtually limitless possibilities for organisations to embrace digital with minimised risk; a rise in opportunity which is inevitably linked to a massive rise in demands for tech jobs and, as a result, the tech talent gap. But can the digital shift be attributed entirely to cloud computing, or is there more

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Kingfisher chooses Google Cloud as catalyst for growth and innovation

Kingfisher, an international home improvement company, has signed a five-year strategic partnership with Google Cloud to enhance Kingfisher’s digital capabilities as it helps usher in retail’s next digital age. With more than 1,500 stores internationally, 80,000 full-time colleagues, and a brand portfolio that includes B&Q, Castorama, Screwfix, Brico Dépôt and Koçtaş, Kingfisher required a strong partner that would allow it to innovate at a rapid pace.  By capitalising on Google

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Shifting left in enterprise cloud security  

Stuart Green, cloud security architect at Check Point Software, explains how businesses can mitigate cybersecurity risks.   As of 2022, 94% of enterprises use cloud services. Confidence in the cloud has grown over the last 12 to 18 months, with 35% of organizations having more than 50% of their workloads in the cloud. While businesses are quick to deploy cloud solutions at scale, we’re not seeing the same rapid adoption

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Microsoft buys stake in London Stock Exchange Group in twist on digital transformation deals 

Microsoft has announced a 10-year strategic partnership with the London Stock Exchange Group (LSEG) to put the financial markets providers’ infrastructure and data analytics onto the Microsoft cloud – and has acquired a 4% stake in the group in the process.  Seasoned cloud industry watchers will know how these sorts of strategic partnerships play out. The client comes on board for an undisclosed amount, the right noises are made around

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90% of global enterprises are adopting zero trust

Cloud security firm Zscaler has found that more than 90% of IT leaders, who have started their migration to the cloud have implemented, are implementing, or are planning to implement a zero trust security architecture. Supporting the mass migration to zero trust to secure users and the cloud, more than two thirds (68%) believe that secure cloud transformation is impossible with legacy network security infrastructures or that ZTNA has clear

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Serviceware to help customers reduce cloud costs with VMware

Serviceware, a provider of software solutions for the digitization and automation of service processes, has become a Managed Service Provider (MSP) for VMware Aria Cost powered by CloudHealth (formerly CloudHealth), VMware’s solution for cloud cost management. This partnership is set to help multi-cloud customers gain a consolidated view of their cloud usage and spend in real-time. Amid a challenging and turbulent economic climate, businesses and leaders are under growing pressure to not

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Mangata Networks to set up space engineering, manufacturing and operations hub in Scotland

Satellite-enabled cloud services company, Mangata Networks, has chosen Scotland as the location for its research & development activities as well as satellite manufacturing, space systems and core network operations. Over the coming few years, up to 575 new jobs will be created as part of Mangata’s state-of-the-art engineering and operations hub for satellite manufacturing and operations at the Prestwick International Aerospace Park in Ayrshire. Deputy First Minister of Scotland, John

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FAQs: How blockchain and cloud compare

By Niamh O’Connell, senior business development manager at CasperLabs. Companies have relied on commercial storage providers to house their data since the 1960s – and when cloud services were introduced in the 2000s, early adopters quickly benefited from greater scalability, flexibility, fewer maintenance responsibilities, and improved security.  Today, blockchain technology is similarly poised to transform how companies store, access, track, and protect data. But for many companies, questions around just

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